Implementation of monitoring system and it infrastructure at NNIAT LLC system

NNIAT LLC IT specialists finished the last stage of project on implementation of monitoring system of network an IT-infrastructure, which permits to keep detailed statistics and receive various notifications when certain situations emerge to define what, was the previous factor disrupting the work of infrastructure and what was the secondary one. This data helps IT-service to eliminate the cause of the problem, not its consequence.  Thus, the issue of priority of the problems is solved.

Monitoring of IT systems is a part of IT infrastructure management of the Company, which consists of constant supervision, and periodic analysis of IT-items, monitoring the dynamics of its changes. The key task of monitoring system is receipt, storage and analysis of information about the condition of controlled elements of Company IT-structure. The special program allows to respond quickly when a problem in the work of services arises and to prevent disorders.

Data processing level.
Distributed statistics storage.
Horizontal and vertical scaling of the system.
Data storage in original, disaggregated version.

Information deduplication and aggregation.
Correlation of events basing on timing marks and service model.

Tuning agility of notification policies on equipment and services conditions.

Automatic calculation of useable volume of permissible mode – parameters basing on history data (baseline).
Forecast of parameters changes basing on history data to prevent users from possible emergencies.
Notification of users by e-mail, SMS and sound signals when exceeding threshold requirement.
Usage of API to integrate with external corporate IT-systems.

Monitoring systems of IT infrastructure are intended to supervise the operation of the following elements: network and server hardware, software for business.  Monitoring program controls the items, information which is necessary for administrators.
Introduction of complex monitoring system helped the Company:
- decrease the downtime of IT-structure components;

- increase the availability of programs for business;

- increase the efficiency  level of IT resources usage;

- to detect timely the emergence of problem in the work of IT-structure;

- localize disorder  area  and its  type;

- to define the influence of the problem on provision of IT-services (this is necessary to set priorities on elimination of disorders);

- to supervise actively on changes on infrastructure functioning;

- to prevent possible disorders; 

- keeping records and reports.

IT-services monitoring systems ae are aimed, first of all, at indicators of availability, including quality of services provided basing on users assessment. The catalogue of IT-services is formed in the process of system creation. Availability and quality level indicators of each service and its dependence on other components of IT structure of the Company are defined.  The system monitors and forms the indicators of service operation. Monitoring of IT-systems helps a lot in the work of IT-administrators, directors and managers of IT-services.

The significant part when creating monitoring system was paid at provision of data security. The system has encryption coding   both on the level of stored data, and interaction protocols between its components. Role management of access in the system allows tuning hierarchal access rights for users and its groups up to specific monitoring items, which allows creating access policies for companies with wide area filial structures (central offices, regional branches etc).

Introduction of automated system of IT monitoring and supervision of work of IT- infrastructure increased quality level of its functioning by means of quick detection and elimination of disorders, preventing its emergence in future, first of all, for most crucial for the Company services.